FAQ

Return & Refund Policy

At VibeWear, we want you to be happy with your purchase. If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.

Delivery Time

Orders are generally delivered within 24 hours to 5 days, depending on your location and courier service.

Return & Exchange

Return or exchange requests must be made within 5 days of receiving your order.
Products must be unused, unworn, and in their original condition with tags and packaging intact.
Products that have been washed, damaged, altered, or used may not be eligible for return or exchange.
Sale or discounted items may be non-returnable unless they arrive damaged or incorrect.

Damaged or Wrong Product

If you receive a damaged, defective, or wrong product, please contact us within 24 hours of delivery with your order details and clear photos/videos of the product.

After verification, we will assist you with a replacement, exchange, or refund as applicable.

Refunds

Once your return is received and inspected, we will notify you about the approval or rejection of your refund. Approved refunds will be processed through the applicable payment method.