privacy policy

Privacy Policy

At VibeWear, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you place an order or interact with our website, we may collect information such as:

Name
Email address
Phone number
Shipping and billing address
Order and transaction details
Information you provide when contacting customer support

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide order updates and tracking information
Process returns, exchanges, and refunds
Respond to customer support requests
Improve our products, services, and website
Prevent fraudulent or unauthorized transactions

3. Payment Information

Payments are processed through secure third-party payment providers. VibeWear does not directly store your complete payment card details on our servers.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and provide relevant content.

5. Sharing Your Information

We may share necessary information with trusted service providers, such as payment processors, shipping companies, and technology providers, only when required to provide our services or fulfill your order.

We do not sell your personal information to third parties.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no online method of transmission or storage can be guaranteed to be completely secure.

7. Your Rights

You may contact us to request information about the personal data we hold about you or to request correction of inaccurate information, subject to applicable laws.